About the Trainer

Chris Coombs is Principal Consultant at Chris Coombs Consulting, a health, disability and management consultancy, and Adjunct Professor of Health and Nursing at the University of New England.

She is an NDIS, NDQHS, ISO9001, DIAS and ACIS lead auditor and has completed over 1,000 disability audits. That work shows her how provider incident, restrictive practice and complaint systems operate in practice, and where they break down. She also trains and oversees new and emerging auditors.

Before consulting, Chris spent more than 35 years as a senior manager in the health system, running small and large facilities across acute, sub-acute, rural, metropolitan, community and academic settings. She was responsible for major investigations into clinical and non-clinical issues, and she brings that investigation experience to Day Two of this workshop.

Chris has led Aventedge's disability workshops on clinical governance and on investigations and defensible documentation. She is a Registered Nurse and Registered Midwife, holds a postgraduate Bachelor of Health Science and a Masters degree, and her thesis examined the move "from quality assurance to process improvement".